IT/Systems Services


In addition to a full suite of research and assessment services, SEG provides expert consultation and support in a variety of areas related to research and assessment.   We can share the lessons we have learned and the strategies for success.   We have over 30 years of experience in assessment related projects and we look forward to learning more about your needs.  We can assist or lead in a variety of areas including the following:

Educational Product Design and Planning

Thoughtful product design, whether print or digital, is the hallmark of a successful educational product. Understanding market needs, clear goals and product specifications are at the center of any successful educational product. SEG can help you design educational products that are instructionally effective and marketable. We can help you deliver revenue-generating educational products at the lowest possible cost through the following services:

  • Market analysis and intelligence
  • Product specifications development
  • Technology selection
  • Sound instructional design
  • Integration of assessment and instruction

Vendor/Technology Selection Services

There are many vendors providing assessment authoring, administration, and reporting services, but not all will be able to meet your needs.  Let us help you to understand the myriad of offerings and determine which solutions best meet your current and future needs.  We are able to assist you through the following services:

  • Needs analysis
  • Vendor evaluation
  • Build vs. Buy analyses
  • Evaluation of Off-The-Shelf and custom offerings
  • RFP development

Assessment System Design and Development Services

Modifying or creating a new assessment system can be daunting tasks, whether you elect to build your own proprietary solution or work with a vendor who provides software as a service.  Let SEG relieve the burden and complexity of these initiatives.  Whether you need ongoing business analysis or project management assistance, or you have a more time-limited project-based need, we are able to help.  We offer the following services: 

  • Requirements gathering and documentation
  • System design
  • Project and vendor management
  • Change management
  • Risk assessment
  • Project documentation
  • Quality assurance planning and testing
  • User acceptance testing

Assessment System Implementation Support Services

Continuous management and support of an assessment system is required for its success, whether the end users are your staff, your customers, or both.  Let SEG help you with your program implementation in order to enable you to remain focused on your mission.  We provide the following services to help with your system implementation and support needs:

  • System documentation
  • User documentation
  • Training and demonstration
  • System support for sales staff or customers
  • System and process audits
  • Change management
  • Vendor management

Please contact us for more information regarding how we can help you in a cost-effective and efficient manner.  At SEG, we are focused on you and your success.  Let us “wow” you with our friendly, honest, and professional service.